Scope of application All purchase contracts between Grillland.ch GmbH (seller) and its customers (buyers) are based on the present General Terms and Conditions (GTC), unless otherwise agreed in writing in individual cases . Should individual provisions of the GTC be legally invalid in whole or in part, the remaining provisions shall remain unaffected.
Conclusion of the purchase contract A purchase contract is concluded when the seller declares its acceptance after receiving an order. Acceptance can be declared either by signing the “Order and order confirmation” form by the customer, by receiving the “Order confirmation” form signed by the customer or by a confirmation email of the online order.
Order and order confirmation The details in the form “Order and order confirmation” are decisive for the type, quantity and price of the goods, as well as for the transportation costs.
Delivery The seller undertakes to deliver the goods to the address specified by the customer. The buyer undertakes to check the goods immediately for completeness and perfect condition.
Delivery date The delivery date shall be met by the Seller to the best of its ability and shall generally be announced by telephone 3-5 days in advance . For deliveries on call, a delivery period of 1-3 weeks from the date of the call shall apply, provided that the goods are in stock at the time of the call. Exceeding the delivery deadline does not entitle the buyer to withdraw from the purchase contract, nor to refuse acceptance of the goods, nor to claim damages. However, if the agreed delivery period is exceeded by more than 3 weeks, the buyer is entitled to demand replacement goods on loan from the seller. These replacement goods will be selected by the seller. The Buyer shall handle the replacement goods with care and return them to the Seller in proper condition. The Seller shall be liable for any additional transportation costs incurred.
Collection by the customer If the goods are collected from the seller, it is the responsibility of the customer to check them on site for completeness and perfect condition. The Buyer is responsible for the proper loading and transportation of the goods.
Warranty The seller guarantees that any defects in the design and material of the purchased item will be rectified. Claims of the buyer are excluded, in particular those for direct and indirect damage. Any defects must be reported immediately upon discovery. The dimensions of the fire bowls and barbecues may vary slightly, as everything is handmade. All information without guarantee. The warranty period is generally 2 years from the date of delivery or collection by the customer. An extended warranty exists in the following cases. Fireballs with grill ring / fire bowls INOX 10 years warranty on deformation and functionality other fire bowls 2 years 5 years 10 years The warranty does not cover damage caused by wear and tear, ageing, improper handling, e.g. scratches or other environmental and animal influences. The seller is entitled, but not obliged, to procure replacement goods for the purchased item instead of rectifying the defect .
Adjustment of published prices The seller reserves the right to adjust published prices at any time.
Temporary absence of minor parts The temporary absence of minor parts from the order does not entitle the customer to postpone due payments.
Retention of title The seller retains title to the ordered goods until they have been paid for in full and is entitled to have the retention of title entered in the official register at the customer’s expense if necessary.
Cancellation of contract In the event that the customer refuses to accept the purchased item or cancels the purchase contract, the customer will be charged a cancellation fee of 25% of the agreed purchase price for the damage.
Applicable law and place of jurisdiction The legal relationship is subject to Swiss law. The exclusive place of jurisdiction is Liestal BL
